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TejTatv InnoTech
"Enlighting the Essence of Industry"

PRIVACY POLICY

Formal Data Usage Agreement Effective Date: October 21, 2025

This Privacy Policy describes how TejTatv InnoTech Private Limited operating as TejTatv or "we," "us," or "our," collects, uses, stores, shares, and protects the personal information of users "User," "you," or "your" who access and use our website, https://tejtatv-ai.io/ the "Website."

1. Information We Collect

We collect information primarily to provide and improve our services, communicate with you, and manage our business operations, particularly concerning our **ρ-Matriqs Analytical Digital Twin** platform. The types of information we collect fall into two categories:

1.1. Personal Information You Provide Voluntarily

This includes any information you actively and directly submit to us, such as when you use our contact forms, request a demo, subscribe to a newsletter, or apply for a program **Careers, Quotation forms**.

  • Contact Data: Full Name, Company Name, Email Address, Phone Number, Postal Address.
  • Professional Data: Job Title, Industry **Nature of Industry, Nature of project**, Company Size, and specific project requirements **Type of Industry, Application of project, Process control needs**.
  • Communications: Any information contained in correspondence with us **emails, chat, support tickets**.

1.2. Information Collected Automatically

When you visit our Website, our servers automatically record certain information sent by your browser.

  • Usage Data: Internet Protocol **IP** address, browser type and version, operating system, pages viewed **platforms.html, investor.html**, the time and date of your visit, time spent on those pages, and other statistics.
  • Tracking Technologies (Cookies): We use cookies and similar tracking technologies **like web beacons and pixels** to track the activity on our Website and hold certain information necessary for website functionality and analytics. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.

2. How We Use Your Information (Purpose of Collection)

We use the collected information for the following purposes:

  • To Provide and Maintain the Website: Including monitoring the usage and troubleshooting.
  • To Respond to Inquiries: To fulfill your requests for a demo, a quote Quotation, information, or support regarding the ρ-Matriqs Platform.
  • To Personalize Your Experience: To understand your industry and professional interests, allowing us to present relevant content related to IIoT, GenAI, and Analytical Digital Twins for your sector.
  • Marketing and Communications: To send you updates, newsletters, and promotional materials related to TejTatv and our ESG/Net-Zero solutions, where you have provided consent.
  • Business Operations: For data analysis, identifying usage trends, and improving our services.
  • Legal Compliance: To comply with legal obligations, enforce our Terms of Service, and protect against fraudulent activity.

3. Disclosure and Sharing of Your Information

We do not sell your Personal Information to third parties. We may share your information only in the following limited circumstances:

With Service Providers

We share data with trusted third-party vendors **e.g., website hosting, marketing assistance** who are **contractually obligated** to maintain the confidentiality and security of your data.

Business Transfers

In connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business by another company.

Legal Requirements

If required to do so by law or in the good faith belief that such action is necessary to comply with a legal obligation, protect our rights/property, or act in urgent circumstances for public safety.

4. Data Security and Retention

4.1. Security

We implement and maintain **reasonable physical, electronic, and administrative security measures**. However, please note that no method of electronic storage is 100% secure, and we cannot guarantee its absolute security.

4.2. Retention

We will retain your Personal Information only for as long as is **necessary for the purposes set out** in this Privacy Policy, and to the extent required to comply with our **legal obligations** **e.g., resolving disputes, enforcing agreements**.

5. Your Rights and Choices

Depending on your location, you may have the following rights regarding your Personal Information:

  • Right to Access: The right to request copies of your Personal Information we hold.
  • Right to Rectification: The right to request that we correct any information you believe is inaccurate or incomplete.
  • Right to Erasure: The right to request that we erase your Personal Information, under certain conditions.
  • Right to Opt-Out of Marketing: You can always choose to stop receiving our promotional emails by following the **unsubscribe link** in those emails or by contacting us directly.

7. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by **posting the new Privacy Policy on this page** and updating the **"Effective Date"** at the top. We encourage you to review this Privacy Policy periodically for any changes.

8. Grievance Officer and Contact Us

In accordance with the Information Technology Act 2000, any discrepancies and grievances with respect to the processing of personal information should be addressed to the designated **Grievance Officer**.

Grievance Officer Details

Detail Information
Grievance Officer Name [Insert Grievance Officer Name]
Address [Your Company Full Address]
Email [Dedicated Privacy/Grievance Email Address]
Phone [Phone Number]

If you have any questions or suggestions about our Privacy Policy, please do not hesitate to contact us at the details above.

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